Frequently Asked Questions
How long in advance should I place my order?
It depends on the time of year and what you are ordering. Ideally, a month’s notice is preferred for most celebration cakes. Wedding cakes or large orders that require some planning should be ordered a couple of months in advance. I may accept orders a couple of days in advance depending on availability but I will not accept day of orders. My general rule is the earlier the better to guarantee availability.
How can I get a quote on my order?
Please contact me at firstname.lastname@example.org. See my “contact me” page for more details.
Do you offer delivery?
Yes, Delivery is included in the price of wedding cakes and large orders within the city of Saskatoon. Delivery is available at a charge for celebration cakes, cookies, and cupcakes.
Do you require a payment when I place an order?
Yes! A non-refundable 50% deposit is required on all orders so I am not left with no-shows and a whole bunch of cake to eat myself! (Although that wouldn’t be the worst thing ever!) The remainder of the balance is due one week from cake/ cookie pick-up.
Do you offer dietary requirements?
Unfortunately, all my products contain gluten, eggs, and dairy. I do offer products that do not contain nuts but I do not work in a nut-free facility.
What type of Payment do you accept?
I only accept cash and E-transfer at this time.
Are you a registered business?
Yes, I am a fully registered business with the City of Saskatoon and I have my food safety course.
What is the best way to transfer my cake?
All cakes and dessert orders should be transported on a flat surface in your vehicle. Bringing a second person is recommended to hold your cake/ cookies. If you have a yoga mat, I recommend placing the mat under your cake box so it doesn’t slide around. AC is recommended in the summer to prevent your cake from melting. Please drive carefully!
How should I store my cake/ cookies?
Cakes are best kept in a dry, cool space. Cookies should be stored at room temperature and in a airtight container if possible. I recommend consuming products the day of purchase to ensure freshness. Most of my products can be frozen.
-Miche’s Niche reserves the right to make any last minute adjustments to designs as needed
-I will try my best to colour match, but colour matches are not guaranteed
-I have my own strengths and style, so I cannot replicate other cake decorators work
-Changes to orders must be made at least 10 days in advance
-Prairie Whisk is not liable for any damage to products after pick-up/ delivery
-Cancellations must be made 2 weeks in advance to receive a full refund.